• SERVICE STANDARD

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    THE EUREST SERVICES COE PROVIDES SUPPORT AND LEADERSHIP IN PROCESSES, SYSTEMS, STANDARDS, TRAINING AND OPERATIONS. THE COE IS THE NEXUS FOR BEST PRACTICE AND KNOWLEDGE TRANSFER, WITH THE PRIMARY GOAL OF IMPROVING BUSINESS PRACTICE AND GUARANTEEING SUCCESS.

     

     

    INFORMATION AND REPORTING

    Financial and productivity information is vital to the way in which we measure and analyze our performance, identify opportunities and predict trends.  Information is a key enabler for our managers in the planning and execution of key initiatives.

     

    At Eurest Services, we strive to collect data seamlessly and continuously, delivering transparent and actionable information to both managers, and clients, alike. Developed for this purpose is our proprietary integrated data capture and dashboard reporting tool (ACUITY and ACUITY CONNECT)

     

    SUBJECT MATTER EXPERTS

    HEALTH AND SAFETY, ENVIRONMENT AND SUSTAINABILITY, BUSINESS SERVICES, JANITORIAL, MATERIAL SPECIALISTS,  LABORATORY CLEANING SERVICES, BUILDING MAINTENANCE, CMMS, VENDOR COMPLIANCE AND MANAGEMENT,  EQUIPMENT MAINTENANCE, PROJECT MANAGEMENT, TECHNICAL SERVICES

     

    Our academy of experts support, train, innovate and educate.  SME's are committed to excellence and share their expertise and wisdom across a wide range of services and functions to ensure the highest standards of service and customer experience.

     

     

    MOBILIZATION TEAMS

    Our Mobilization Teams ensure new accounts and large projects have the appropriate resources, systems, processes, infrastructure and mechanisms in place for a smooth start of service. Our Mobilization Team can begin engagement with stakeholders several weeks, or months, in advance of the first day of service; contract scope being the key determining factor.

     

     

    VENDOR MANAGEMENT

    Eurest Services understands the critical importance of Vendor Compliance, Spend and Performance. When it makes sense, typically for a specialized service or remote facility, we engage a qualified, and competent, network of service vendors in support of our operations. Eurest Services employ field managers, contract and compliance administrators, and service center operators, to work with our vendor network in delivering the highest quality and cost-effective services.